Terms of Service

Last updated September 9, 2026. These terms are governed by the laws of the United States.

The short version

  • An adult creates the account and is responsible for it, including who they invite into their family.
  • Free for 30 days, then $3.99 a month for the whole family. Cancel anytime and you keep the rest of the period you paid for.
  • Your family's data is yours. Delete it whenever you like.
  • We'll do our best to keep the service running, but it's a small product and we can't promise perfection.

1. Using FamilyPoints

FamilyPoints is a web application that helps a family track points for chores, schoolwork and behavior. By creating an account you agree to these terms. If you don't agree with them, please don't use the service.

You must be at least 18 years old, or the age of majority where you live, to create an account. Children use FamilyPoints through a family account created and managed by an adult; they don't agree to anything and they don't have accounts of their own.

2. Your account

You're responsible for keeping your password to yourself and for what happens under your account. Tell us at support@familypointstracker.com if you think someone else has got into it.

Anyone who accepts one of your invite links joins your family and can see and change your family's points, children and tasks. Anyone holding your read-only link, or your family's child login link, can see your family's balances and activity. Share all of these carefully; they are the keys to your family's data.

3. Your content

The names, tasks, notes, points and history you put into FamilyPoints belong to you. We store and process them to run the service for you, and for nothing else. We don't claim any ownership of them and we don't use them to advertise anything.

You agree not to use FamilyPoints to store anything unlawful, to abuse or harass anyone, to break into other families' data, to disrupt the service, or to resell access to it.

4. Free trial, subscription and cancellation

  • Every new family gets 30 days free. No card is required to start.
  • After the trial, keeping the app costs $3.99 per month for your whole family, covering every child and every adult you invite, at no extra charge.
  • Payments are processed by Stripe. We never see or store your card number.
  • Your subscription renews automatically each month until you cancel it.
  • You can cancel anytime from your billing page. Cancellation stops the next renewal; you keep access for the rest of the period you've already paid for.
  • We don't automatically refund partial months, but if something has gone wrong, email us and we'll sort it out fairly.
  • If a payment fails, we'll give you a short grace period to fix it before the account is paused. Your data isn't deleted when a subscription lapses.

If we ever change the price, we'll tell existing subscribers by email before it applies to them, and you can cancel before it takes effect.

5. Ending your account

You can delete your account from the settings page whenever you want. If you're the only adult in your family, deleting your account also deletes the family's children, tasks and point history, and cancels any subscription. This can't be undone, so export or write down anything you want to keep first.

We may suspend or close an account that is being used to break these terms, to harm someone, or to attack the service. If we do, we'll tell you why unless the law prevents it.

6. What we promise, and what we don't

We work hard to keep FamilyPoints running, accurate and safe, and we fix problems quickly. But FamilyPoints is provided "as is". We can't guarantee it will always be available, that it will never lose data, or that it will fit every family's way of doing things.

Keep your own copy of anything you can't afford to lose. To the fullest extent the law allows, our liability for any claim connected to FamilyPoints is limited to the amount you paid us in the twelve months before the claim.

Nothing in these terms limits any right you have that the law says can't be limited.

7. Points aren't money

Points inside FamilyPoints are a number your family agrees on. The reward budget feature can display a dollar value for them to help you plan, but that's an arithmetic aid, not a balance we hold. Points have no cash value, we don't hold funds on anyone's behalf, and what a point is worth in your house is entirely between you and your kids.

8. Changes to these terms

We may update these terms as the product changes. We'll update the date at the top, and we'll email account holders before any significant change takes effect. Continuing to use FamilyPoints after that means you accept the new terms.

9. Contact

Email support@familypointstracker.com. A real person reads it, usually within one business day.